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Children and Families Customer Surveys and Consultations

Children's Services Plan 2020 -2023 - customer feedback 

Do you as a Parent, Carer or Young Person have experience of using Children's Services in West Lothian ? 

If yes, we would like you to help us inform our Children's Services Plan for 2020 -2023 and the Children's Commissioning Plan to ensure the plan and its priorities is dedicated to safeguarding, supporting and promoting child wellbeing.

To assist with the development of the plan, we need your knowledge and personal experiences around what works well and what we could improve. We would like you to tell us and if you can, give examples of what has been good about the services we provide. We also want you to tell us about any aspects of service delivery across the whole of West Lothian which you think could be improved, changed or developed during the course of the new plans. If you have any suggestions on how we could make our services better then please tell us.

Closing date for your feedback is Sunday 12th July 2020

Children's Services Plan 2020-2023 e-survey


Welcome to the Children and Families customer survey 2020/21.

It is important to us that we know what you think about our services and if there are any ways we can make it better. If you have used or accessed any of the children and families services since April 2020 we have some questions we would like to ask you about us and our work with you.

Please help us by completing our online customer survey.

Click on this link to start-

Thank you for your time.

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