Replacement Badges

If you lose your badge or it is stolen, defaced, faded, etc then you do not need to complete a form. Simply email BlueBadges@westlothian.gov.uk (opens new window), or phone our Customer Service Centre. 

The Blue Badge Administration team will then email or write to you with a payment reference number and details of how to pay for your replacement badge.

Once payment has been received a replacement badge will be ordered from the national supplier and sent direct to you within 7 working days of the order being placed. If payment has not been received within 28 days your request will be cancelled and you will need to contact us again to restart the process.

Please note, this only applies to valid, current badges. If your badge has expired  then you will need to re-apply.