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Telecare

Telecare equipment provides a 24 hour telephone link between the service user and 'Careline' via the dispersed alarm, help button and other sensors. Careline establishes the nature of the problem and if required, contacts the keyholder or the emergency services.

Please note:

  • A telephone landline is required to allow connection to Careline

  • The Telecare equipment will be supplied to you FREE of charge and this includes the follow up support from Home Safety Service staff.
  • From 2nd April 2018, there will be a charge of £3.02 per week for the 24 hour, 7 day per week link to Careline who monitor and access help for you when required.

Is Telecare appropriate for you?

Use the Telecare self-check online tool, the tool asks 6-12 questions and will take about 5 minutes to complete.

Telecare Enquiry

If you would like more information or to apply for Home Safety Service Telecare, please complete the form below.

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