Service Performance
Information on how well the Community Equipment Store is running
Equipment Services (2022/23)
Deliveries and Collections
- Received 14,620 referrals for equipment from 383 professionals.
- 42% of equipment was delivered within 1 day.
- 70% of equipment was delivered within 3 working days.
- 63% of equipment was collected within 5 working days.
Recycling and Servicing
- Recycled 53% of equipment, equating to 9,061 items at a value of £1,737,587.
- 4,570 equipment items were serviced.
Continence Service (2022/23)
Absorbent Products
- 10,276 orders delivered to 2,794 clients.
- 60,112 items delivered at a value of £289,513.
Urology Products
- 9,273 orders processed to Pharmacies for 1,100 clients.
- 29,360 items processed at a value of £453,080.