Carer Support

A carer qualifies for support if they provide help and support to someone they know, such as a family member or a friend, and they have been assessed as eligible for support to continue in their caring role.

Carers (Scotland) Act 2016

The Carers (Scotland) Act 2016 came into effect on 1 April 2018. The Act details the advice, information and support which unpaid carers are entitled to in order to support them in their caring role enabling them to maintain their health and wellbeing and to have a life alongside caring.

How does the Act support unpaid carers?

From 1 April 2018, the council must:

  • Identify the support needs of carers
  • Prepare an adult carer support plan or a young carer statement if someone asks for one
  • Provide support to carers based on local eligibility criteria
  • Involve carers in planning services
  • Establish information and advice services for carers

And the health service must:

  • Involve carers in the hospital discharge planning of the people they care for

How do I apply?

To request an Adult Carer Support Plan or Young Carer Statement, please contact your local social work office as detailed on this page.

What is an Adult Carer Support Plan or Young Carer Statement?

The purpose of these is to look at the support you provide and determine your needs and outcomes as a carer. It takes into account all your own commitments - family, work, study, housing, social life, leisure activities, your age, health, and any support already in place.

What happens next?

The worker will discuss your Plan or Statement with you to decide what level of eligibility for support you have. The local carer eligibility criteria can be viewed and downloaded:

The worker will then help you to plan your support - this may include:

  • Information and advice
  • Information about housing, equipment and adaptations
  • Technology like flood/heat detectors, wandering devices, home security and Careline support
  • Welfare benefits advice
  • Short breaks from caring
  • Who to contact in an emergency
  • How to arrange an assessment of need for the person you are supporting

The worker will also offer information about the local carer support service:

Carers of West Lothian
Sycamore House
Quarrywood Court,

Telephone: 01506 448000

What are our Service Standards?

We aim to ensure that:

  • The worker meets with you when and where it suits you
  • You can have a friend or advocate with you
  • Someone to translate or sign for you can be arranged
  • You will be given a copy of the completed Adult Carer Support Plan or Young Carer Statement

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